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Thank you for your interest in The Aurum Group.
Please select your location, then download all necessary prescription forms and checklists you require.
For any local pickups, please contact your nearest lab.
For further assistance click the “I NEED HELP” button and fill out the form. We will contact you as soon as possible.
Calgary Office
115 17 Avenue SW, Calgary, AB T2S 0A1
Local: 403-228-5120
Toll Free: 1-800-661-1169
Customer Portal: LOGIN
U.S. CUSTOMERS: UPS SHIPPING PORTAL LOGIN
Calgary Prescriptions, Checklists and Forms
Instructions on how to connect your IOSystems with Calgary:
You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.
Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com. See attached document below for details.
You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com . Another option is to provide us with your Trios email and we can send you an invitation to connect. You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.
Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs. You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner. Here is a link to the Sirona site that may be helpful: https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html . Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.
Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner. 3M Oral Care Technical Support: 1-800-634-2249. Here is a link that may be helpful: https://www.3m.com/3M/en_US/dental-us/support/ .
Please follow link and instructions https://support.medit.com/hc/en-us/articles/360024623452-Requesting-a-partnership-with-a-lab
Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/
Kelowna Office
#10-1710 Ellis Street, Kelowna, BC, V1Y2B5
Local: 250-762-3022
Toll Free: 1-800-667-4146
Customer Portal: LOGIN
Kelowna Prescriptions, Checklists and Forms
Instructions on how to connect your IOSystems with Kelowna:
You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.
Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com. See attached document below for details.
You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com . Another option is to provide us with your Trios email and we can send you an invitation to connect. You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.
Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs. You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner. Here is a link to the Sirona site that may be helpful: https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html . Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.
Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner. 3M Oral Care Technical Support: 1-800-634-2249. Here is a link that may be helpful: https://www.3m.com/3M/en_US/dental-us/support/ .
Please follow link and instructions https://support.medit.com/hc/en-us/articles/360024623452-Requesting-a-partnership-with-a-lab
Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/
Moncton Office
Hub Dental Laboratory (A member of the Aurum Group of Companies)
380 George Street Moncton NB E1C 1X2
Local: 506-857-0465
Toll Free: 1-800-665-4123
Customer Portal: LOGIN
Moncton Prescriptions, Checklists and Forms
Instructions on how to connect your IOSystems with Moncton:
You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.
Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com. See attached document below for details.
You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com . Another option is to provide us with your Trios email and we can send you an invitation to connect. You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.
Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs. You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner. Here is a link to the Sirona site that may be helpful: https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html . Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.
Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner. 3M Oral Care Technical Support: 1-800-634-2249. Here is a link that may be helpful: https://www.3m.com/3M/en_US/dental-us/support/ .
Please follow link and instructions https://support.medit.com/hc/en-us/articles/360024623452-Requesting-a-partnership-with-a-lab
Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/
Ottawa Office
1175 Cecil Avenue, Ottawa, ON K1H 7Z6
Local: 613-736-1946
Toll Free: 1-800-267-7040
Customer Portal: LOGIN
U.S. CUSTOMERS: UPS SHIPPING PORTAL LOGIN
Ottawa Prescriptions, Checklists and Forms
Instructions on how to connect your IOSystems with Ottawa:
Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #4323
or
Classic Ottawa (Aurum)
aurumottawatrios@aurumgroup.com to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate
Customer can find our lab under the name:
Classic Dental Laboratories (Aurum)
Please add this e-mail aurumottawa@aurumgroup.com to send us an invite and we will accept.
Saskatoon Office
440 2 Ave N #102, Saskatoon, SK S7K 2C3
Local: 306-665-8815
Toll Free: 1-800-665-8815
Customer Portal: LOGIN
Saskatoon Prescriptions, Checklists and Forms
Instructions on how to connect your IOSystems with Saskatoon:
You will need to contact iTero Support and ask them to have “Aurum Group Saskatoon, lab ID 341” added to your list of labs.
Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com. See attached document below for details.
You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com . Another option is to provide us with your Trios email and we can send you an invitation to connect. You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.
Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs. You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner. Here is a link to the Sirona site that may be helpful: https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html . Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.
Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner. 3M Oral Care Technical Support: 1-800-634-2249. Here is a link that may be helpful: https://www.3m.com/3M/en_US/dental-us/support/ .
Please follow link and instructions https://support.medit.com/hc/en-us/articles/360024623452-Requesting-a-partnership-with-a-lab
Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/
Spokane Office
1320 N. Howard, Spokane, WA 99201-2412
Local: 509-326-5885
Toll Free: 1 (800) 423-6509
Customer Portal: LOGIN
Spokane Prescriptions, Checklists and Forms
Instructions on how to connect your IOSystems with Spokane:
You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.
Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com. See attached document below for details.
You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com . Another option is to provide us with your Trios email and we can send you an invitation to connect. You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.
Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs. You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner. Here is a link to the Sirona site that may be helpful: https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html . Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.
Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner. 3M Oral Care Technical Support: 1-800-634-2249. Here is a link that may be helpful: https://www.3m.com/3M/en_US/dental-us/support/ .
Please follow link and instructions https://support.medit.com/hc/en-us/articles/360024623452-Requesting-a-partnership-with-a-lab
Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/
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